TERMS AND CONDITIONS
Definitions
Some capitalised words in this summary mean the following:
Enrolment Acceptance
GEA will determine the appropriate level for all students. Throughout the duration of the enrolment GEA may alter the students level based on a student’s progress.
For GEA to be able to make a difference in your child’s learning and show improvement, we highly recommend a Year commitment to ensure our strategies and techniques are implemented appropriately. Hence, we have designed two packages for You to choose from:
By enrolling in one of our course programs, you are entering into an agreement with us.
The agreement is governed by our Terms and Conditions, Privacy Policy, Website Terms of Use, Enrolment Agreement, Pricing Guide and Direct Debit Terms (if a payment plan is selected).
Once you have completed your initial enrolment period (i.e. one Year or one Term), and you wish to continue with GEA, the original terms and conditions, including commitment obligations, will apply for any subsequent enrolment periods. GEA will invoice you for the subsequent period prior to commencement and payment of the invoice indicates you accept to be bound by the same terms and conditions.
Payment Options
There are two payment options:
Option 1- A full upfront payment for the chosen package.
*Option 2- Direct Debit Plan for the duration of the chosen package (debited fortnightly or monthly).
Special Conditions apply with this method:
Should no prior arrangement be in place the outstanding amount may be sent to an external collection agency and extra charges will be incurred.
Commitment
You are entering a binding agreement. Once this agreement is exercised, GEA the parent or guardian, are entering and committing to a Services and Payment Binding Agreement with mutual obligations.
Once a student is enrolled, regardless of which payment option is selected (payment plan or upfront payment), parents and or guardians are committed to make full payment for the package chosen.
Attendance and Re-scheduling
Regardless of class attendance or absence all scheduled payments of classes will continue. There are no refunds or credit for missed classes.
One-on-one students: You need to provide at least 24-hour notice to reschedule a session.
Group sessions: If a class repeats more than once a week, you need to give a 24-hour notice for your child to join another class (Please note GEA week starts on Monday). This will be granted subject to availability.
Rescheduling may involve another teacher due to timetable conflict.
Direct Debit Policy
*Upon agreeing to a direct debit contract, a deposit is taken upfront on signing of the Enrolment Form and the Direct Debit form. Direct Debits run through all holiday and weekend periods until a zero balance is reached. Should a client attempt to cancel a signed direct debit agreement the entire outstanding balance becomes due and payable within 7 days of this action. This is prohibited as it is outside of GEA’s Terms and Conditions of Enrolment.
Contract Cancellation and Refund Policy
Unless exceptional circumstances arise, which prohibit your child’s continuance at GEA, cancellations and or refunds are not entertained. However, cancellation will be considered on compassionate grounds upon receiving a two-week notice email explaining the circumstances. GEA may, at its absolute discretion, provide a credit or refund where it is deemed appropriate. Cancellation will be subject to a cancellation of enrolment fee of $250 per subject.
Students Obligations
GEA is for parents who are devoted to advancing their child’s performance and potential, empowering them with the ability to change the way their child is taught to understand, think and learn. To maintain this, students are expected to show good behaviour. Students who act in a disruptive manner GEA reserves the right to cancel their enrolment.
Homework Policy
GEA assigns students minimal amount of homework to consolidate what we teach in class. For parents who opt for more homework, GEA will be able to assign additional work. To encourage students to be more independent, the homework is the student’s responsibility. GEA helps students understand their homework during the free homework help session.
Our Intellectual Property
We own all Intellectual Property rights in our Materials. Nothing in these Terms transfers or licenses any of those rights to you. You will not copy, print, upload in any way, sell, give away or disclose any of our Material. Your use of our online platform and CRM is strictly by way of a conditional licence from us to you.
You are responsible for maintaining the confidentiality of any log-in credentials provided to access online materials or student portal and agree to notify us if you suspect unauthorised use of your account.
Right to Publish
The signee hereby assigns to GEA the right to publish the intellectual property of the student as pertaining to any works of authorship created or developed in whole or in part within the confines of the company’s curriculum.
Disclaimer
GEA is not responsible for and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within our website. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and up to date.
Dear GEA staff and teachers, I can’t believe Ema’s Year 6 journey is over. The last 2 years were very difficult in many ways and obviously made Ema’s preparation for selective and scholarship exams quite challenging. I have to thank all of the GEA staff and teachers from the bottom of my heart as even though there was a lot of “unknown” in our kids’ lives they made Ema’s study journey so much easier. Clear communication, very approachable staff helping us to navigate with online learning and most of all dedicated teachers helping our kids with their preparation for the exams and overall progress in their studies…
I cannot Thank Global Education Academy enough, I thought by enrolling my son to a private school he is receiving the best education possible. I was so wrong. Since kindergarten, his report was not that great, and I was a super concern, and whenever I raised my concerns with his class teacher I was told not worry, every kid is different and that he was doing well.
After reaching out to Global Education Academy within the first two weeks I could see the difference.
I am not sure what magic spell Kate is using on my son, but it is working! Thank you, Kate, for making my son believe in his ability, I am super confident that he is in good hands. I cannot wait to see his school report.
“Hello, I thought I’d share some positive feedback on my son, Zac, tutoring experience from GEA Kogarah. He thoroughly enjoys his lessons with Ms Caroline each week so much so he looks forward to them. He finds learning fun even being on zoom. I have to say that if it wasn’t for her tutoring “pro-ess” and ability to keep him engaged he would definitely be further behind with the impact of COVID / homeschooling. Please pass on thanks and kudos. Cheers”
“We decided to have Zaviar attend GEA because of its unique research-based teaching method. Living in Country NSW has meant Zaviar having to fly to Sydney each weekend to attend the course at GEA (that was before COVID). Despite the hard logistics, we are very appreciative as Zaviar received a scholarship for Knox. A couple of years later, we enrolled his younger brother in the online S&S course and he also received a scholarship to Knox. We are very happy parents.”
